All the comments are important to us: the good ones reaffirm us in our work and the less good remind us that every day we should strive to the maximum. There is always room for improvement and with that purpose we get up every day.
Alexandra Mallerault (General manager)
2016 in Giberga apartments:
People have stayed
Appreciation in Booking.com (over 10)
Appreciation Tripadvisor (over 5)
Staff was really helpful, very good location in a peasful and quiet place, close to the slopes, convenient to get to both La nassana and Ordino. Room is fully equipped with everything you need. Guest room is very cosy and nice.
– Tetiana Tikhanina
"very good stay for a big family"
We enjoyed staying at the hotel. It has a great view and the pool area is very nice. The staff is very friendly and if there was a problem it was quickly solved. Very good for big family and for Jewish travelers
"Apartment and area"
The apartment was well suited for a couple and two dogs, there was plenty of places to walk dogs, the apartment was very clean and was very close to Ordino and La Massana where there were plenty of restaurants
– Mavis P
"Almost a resort - Perfect Setting, great amenities"
Had a great stay with my boyfriend while visiting Andorra and doing some hiking. Had a fantastic view from our apartment and loved being on the top floor. Roomy bathroom with big tub. We brought some food with us and made use of the kitchen. Also in La Massana there's a great pizza-to-go place that makes and bakes pizzas to order. Only downside was the uncomfortable bed and the heater that took a long time to cool down after we turned it off. I recommend 100%, and just hope they can get some comfy beds and pillows! Hope to go back and make use of the pool and tennis court in summer. Parking worked out great too.
– Alicia F
"Family Ski Trip Feb 2016"
Good value for money accommodation. We arrived late, but even though the reception is supposed to close at 19:00, there were still staff there at 20:00 and still prepared to do everything they could to help - excellent service. No lifts, which was a bit of a pain with luggage for a family of 5, going up 2 flights of stairs, but plenty of room in the spacious 2 bed apartment, very clean and well equipped, including a dishwasher. Coin operated laundry facilities on site. Some websites say "transport to ski lift" - this is in fact free service on the public bus which stops outside...however, it is so infrequent as to be almost useless. We ended up driving to the cable car every day and parking for €5, but you can chance driving further up and parking for nothing. The wi-fi was inadequate.
"Clean and spacious accomodation"
We stayed as a family of 6 at Apartaments Giberga in February 2016. The 3 bedroom apartment was spacious and very clean on arrival with everything we needed for a weeks stay. The apartment was extremely warm with plenty of hot water, which was great after a long day skiing. The welcome pack was a nice touch and provided us with basic cleaning materials for our stay. Only downside was the intermittent wifi in the apartment, although it worked perfectly in the Salon area which also contained plenty of board games and a selection of DVDs that entertained our 4 kids in the evening. Located just outside of La Massana, it was just a 5 minute drive to the gondola for the Pal ski slopes. Didn't make use of the free bus pass even though the bus stop is directly opposite apartments. Staff are very friendly and helpful and I would definitely recommend a stay here.
– Kelly F
"World Championships Downhill Stay"
We stayed at Apartaments Giberga in August, as a party of four. The reception staff were excellent, extremely helpful and accommodating. They went out of their way to help us out where necessary, even printing our racing licenses for us because we forgot to do it in South Africa. The location is elevated and just out of town, close enough to walk or ride - it was nice to be out of the busy city centre. The pool is awesome, clean and it's a well managed area. Wifi in the rooms was a bit slow, but the common room downstairs (open from 9am to 10pm) had extremely fast wifi and was quiet. The area did have a lot of flies, especially when the weather was hot but that was a common problem at all the hotels (our friends had the same issue elsewhere) - this is probably because there are a lot of small farming fields and horses surrounding the buildings. The only negative thing about the apartments is that they are a little bit noisy if the windows are kept open when it's hot, and our friend who stayed in the bunk bed room was right next to the plumbing, so when people flushed the loo upstairs or had showers, she would hear a lot of water noise and the farming equipment in the tobacco field behind the building sometimes operated through the night (sounded like a generator). However, she said with ear plugs she had no problems sleeping - and I doubt this is an issue in winter. All in all, a really good place to stay with all the amenities that you need including an easy to use washing machine on the ground floor. We would definitely stay there again.
"Lovely place for families and mountain lovers"
This place is ideal for enjoying a quiet holidays with family. Beautiful location, lovely garden and swimming pool, comfortable apartments and the staff is nice and very helpful. Great place for mountain and nature lovers. And if it rains don't worry, the good location allows you to get easily to a lot of covered leisure places that there are in Andorra
– Ignasi O
Very nice place. In my opinion it needs a better network access and softer beds to counter the best places in this category. The log on the network was very cumbersome, requiring multiple repeated log on information after a very short (minutes) inactivity.